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Customers of BBVA Mexico will have to adjust their schedules to carry out procedures in person, as the bank announced a change in customer service at its branches starting in October 2026. What time will they open and close during the week? What hours will some selected branches have on Saturdays? We tell you all the details of this modification.
If you have a pending transaction at BBVA and haven't done it yet, it is important to know that in a few days the bank will apply a new service schedule, so its account holders will likely have to adjust their daily activities if they decide to go to carry out their transaction starting in October.
What will be the new BBVA schedule in October 2026?
In a statement, BBVA announced that starting October 5, 2026, the in-person service hours for BBVA branches will be:
- Lunes a viernes de 9:00 a 16:00 horas.
Before this date, you will be able to go to the teller windows during the current schedule, which is from 8:30 in the morning.
BBVA also reported that the modification will apply to its network of more than 1,500 branches distributed throughout the country.
Will BBVA branches be open on Saturdays?
Yes, as the announced change does not modify the usual schedule of branches that offer service on Saturdays; these will continue to operate from 9:00 to 14:30.
However, not all branches necessarily open on that day, so it is advisable to check the specific information for the location you plan to visit.
Will the hours for BBVA ATMs change in October 2026?
ATMs will remain available 24 hours a day.
When does the new BBVA schedule go into effect?
The change will begin on Monday, October 5, 2026. This means that you can still go to complete your transactions on Friday, October 2, starting at 8:30 in the morning.
Will the BBVA application work outside the new schedule?
Yes. BBVA Mexico indicated that its digital channels will continue to be available 24 hours a day, seven days a week.
What transactions can I perform outside of branch hours?
ATMs will continue to be available 24 hours a day, while digital channels will also remain available throughout the day.
Why is BBVA Mexico changing its branch hours?
BBVA did not provide the reason for adjusting the hours.
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