Recommended
Mexican President Claudia Sheinbaum revealed this Monday that she sent a diplomatic note to the Prime Minister of South Korea, Kim Min-seok, asking him to intervene so that the South Korean group BTS can offer more concerts in Mexico, amidst the controversy over the presale and high demand for tickets.
"I wrote a letter to the Prime Minister of Korea asking him that (BTS) come more often. I have not yet received a response, but let us hope it is positive," the president reported during her morning press conference.
The Mexican leader's reaction comes amidst controversy generated by fans of the famous K-Pop group, who denounced a lack of transparency in the purchasing process and described the sale of tickets outside the official mechanism as fraud.
According to complaints from some fans of the popular South Korean band, tickets were sold to resellers at the box office of the Estadio GNP Seguros, the venue for the concerts, when the sale was supposedly exclusively online.
"The concerts will be in May. And nearly 1 million young people want to buy [tickets] and there are only 150,000 available," the president stated, referring to the imbalance between supply and demand for the band's three scheduled concerts in the country's capital.
Sheinbaum explained that the weekend of the ticket sale was marked by complaints related to scalping and a lack of clarity in the process, which led her to communicate directly with the organizers.
"I spoke with the person in charge of OCESA, which is the organizer, with Alejandro Soberón, I asked him what possibility there would be for more concerts," because during "the whole weekend" there were complaints about the alleged "scalping" of tickets, she said.
After receiving the response that no further dates were planned, the president escalated the issue to the diplomatic level and added that alternatives are also being explored, such as installing screens to broaden public access.
The controversy over the BTS tickets led to the intervention of the Federal Consumer Prosecutor's Office (Profeco), as its head, Iván Escalante, reported that complaints were detected prior to the sale through social media monitoring and direct communications from consumers.
Escalante specified that, as a result, a procedure will be initiated against the company conducting the sale for lack of clarity in the information provided, adding that resale platforms such as Diago will also be sanctioned for "abusive and unfair practices."
[Publicidad]