Cell line ending in 0 suspended: How to recover it and reactivate the service?

If your cell line ends in 0 and you have run out of service, there is good news: you have not lost your number. The Telecommunications Regulatory Commission (CRT) reported that lines suspended for not having completed the linkage were not canceled and can be reactivated by completing the corresponding registration.

The suspension began to be applied gradually during the 72 hours following the first minute of August 16 for lines that were not linked before their deadline expired.

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How can I recover a line ending in 0 that was suspended?

The procedure to reactivate a cell line ending in 0 consists of completing the linkage with the telephone company.

The CRT establishes two alternatives:

1. Register the line from your cell phone

You can access your telephone company's platform to perform the linkage process.

The important thing is that you do not need to have a balance or an active mobile service to carry out the process. Browsing on the platforms designated for registration does not consume mobile data, so it can be done even if the line has already been suspended.

2. Go to a Customer Service Center

Another option is to go in person to a Customer Service Center (CAC) of your telephone company and request the linkage of the line.

To perform the procedure, it is required to present a current official identification with CURP.

The CRT also clarified that no biometric data is stored during this process.

Is the line ending in 0 lost if it was suspended?

No. The line is not lost or canceled due to this suspension.

The suspension is temporary and the service can be restored once the user correctly completes the linkage with their telephone company.

Therefore, if your cell phone shows that the service was suspended, you do not need to buy another chip or change your number.

Can I register my line even if it is already suspended?

Yes. This is one of the main clarifications from the CRT.

The process can be done from the phone itself even when the line is suspended and without a balance, because access to the linkage platforms does not consume mobile data.

You can also go directly to your operator's service center.

Where can I register a cell line ending in 0?

The CRT enabled the site registratulinea.crt.gob.mx, where you can consult access to the official platforms of the telephone companies to perform the linkage.

What do I need to reactivate my number?

To complete the linkage, you must have:

• Identificación oficial vigente.
• CURP.
• Tu número celular.
• Acceso a la plataforma de tu compañía telefónica o acudir a un Centro de Atención a Clientes.

The linkage associates the phone number with the data required by the operator; the CRT points out that no biometric data is stored.

When were the lines ending in 0 suspended?

August 15, 2026, was the deadline to perform the linkage for lines whose last digit is 0.

After that deadline, the companies began to apply the suspension gradually during the 72 hours following the start of August 16.

Therefore, not all users necessarily lost service at the same time.

Which lines follow after those ending in 0?

The linkage calendar continues in a staggered manner.

Lines ending in 1 have an August 31, 2026, deadline. Subsequently, the other numbers will follow according to the schedule established by the CRT.

Users who do not yet have to meet their deadline can perform the linkage from now on, without waiting for the corresponding day to arrive.

What happens if my line ends in 1?

If your cell number ends in 1, the deadline is August 31, 2026. The recommendation is to perform the linkage before that date to avoid a possible suspension of service.

The same logic will be applied progressively to the other endings as the calendar advances.

If my line ends in 0 and it was suspended, did I lose my number?

No. The CRT confirmed that the line is not canceled or lost. It can be recovered by completing the linkage.

Can I reactivate my line ending in 0 without a balance?

Yes. Access to registration platforms does not require a balance and does not consume mobile data.

Do I have to buy another chip?

No. If the line was suspended due to lack of linkage, the procedure consists of completing the registration with your telephone company.

Can I register my line from a cell phone without a signal?

Yes. The linkage platform can be used even with the line suspended.

Will they ask me for fingerprints or biometric data?

The CRT points out that no biometric data is stored during the linkage process.

What happens if I don't register my line?

When the deadline corresponding to your number's ending arrives, the company can suspend the service if the line has not been linked. In the case of those ending in 0, that process has already begun gradually.